Driving Operational Excellence at WeWork

WeWork partnered with Oditly to digitize building audits, community checks, and safety oversight. In three years, inspections grew 12x (2022–2025 YTD), locations using Oditly tripled, and corrective actions were tracked and closed systematically. Oditly delivered visibility, speed, and accountability across WeWork’s 653 coworking sites.

WeWork

WeWork is a global leader in coworking and flexible workspaces. With hundreds of locations worldwide, it provides businesses and professionals with productive, community-driven environments.

Oditly

Oditly is a next-generation operations and compliance platform that helps hotels, resorts, restaurants, and retail brands digitize inspections, automate corrective actions, and provide managers with real-time visibility. With mobile-first checklists, analytics dashboards, and automated issue tracking, Oditly empowers teams to execute processes with consistency and agility across all locations.

The Vision

WeWork set out to:

Scale inspections across all coworking sites for daily compliance.
Standardize building maintenance, safety, and member experience.
Provide real-time oversight for directors and area managers.
Ensure corrective actions are tracked and closed promptly.
Create transparency across global operations.

Journey with Oditly

WeWork onboarded all 653 sites within the first year—completed in just two weeks.

Oditly’s role:

Configured Oditly platform for WeWork’s unique processes.
Digitized checklists for operations, safety, and member experience.
Scheduled inspections and tasks across locations.
Trained community and facilities teams.
Set up analytics dashboards for leadership.

Scope of coverage:

Operations & Building Maintenance – Full site audits, walkthroughs.
Leadership & Oversight – Regional and area director audits.
Community & Experience – Member-focused monthly checks.
Health & Safety – HSE audits, safety compliance.
Security – Dedicated security audits per site.

The Scale of Operational Transformation

Annual Inspections Completed

Growth surge in 2025 highlights standardized daily audits.

Year	Inspections Completed
2022	524
2023	187
2024	554
2025	2456 (YTD)

Corrective Actions Automatically Initiated

Issues tracked consistently with automated assignments.

Year	Corrective Actions Completed
2022	1,946
2023	606
2024	664
2025	894 (YTD)

Locations Using Oditly

Adoption across all coworking hubs within three years.

Year	Locations Using Oditly
2022	210
2023	227
2024	561
2025	653 (YTD)

Corrective Actions Completed

Closures remain strong, with visibility for leadership on pending items.

Year	Corrective Actions Completed
2022	210
2023	225
2024	561
2025	653 (YTD)

Impact Delivered

Inspections at Scale: 12x growth in three years, embedding compliance into daily WeWork operations.
Full-Site Coverage: 653 coworking sites actively using Oditly in 2025.
Accountability: 5,000+ corrective actions raised since 2022, with strong closure rates.
Operational Visibility: Real-time dashboards enabled area directors to oversee all sites.
Consistency in Experience: Standardized checks ensured member experience, safety, and security.

Looking Ahead

Oditly continues to enable WeWork to:

Increase on-time corrective action closures (target 87%).
Detect and reduce non-compliances faster (200%+ detection boost).
Scale training modules for new staff to reduce onboarding time.

Use predictive analytics to identify risks before they impact member experience.